Privacy Notice
Date of Most Recent Update: August 23, 2018
Please read this privacy notice carefully before using this application. By using the application, you agree to be bound by this notice, as supplemented or modified from time to time as discussed below.
We are committed to protecting customer privacy and safeguarding personal information.
This privacy notice (“Notice”) applies to your interaction with HYG Financial Services, Inc. or its affiliate (“Owner”) by your use of the e-Inspect for Lift Trucks tool web application, electronic, online or mobile services (collectively, the “Site”) that display or link to this Notice. Owner may be referred to herein as “our”, “we” or “us”.
We have prepared this Notice to inform you (“you” or “User”) how we collect and use any personal information in connection with your use of the Site. For the purposes of this Notice, such personal information includes information obtained in connection with a business or commercial entity (“Business User”), from which a specific individual may be identified (“Personal Information”). Personal Information does not include information that is tied solely to a Business User and not to an individual. Personal Information also does not include aggregate or anonymous information that does not identify an individual or information that is publically available.
We do not use Personal Information for purposes other than as outlined in this Notice unless we have consent or are otherwise required or permitted to do so.
1. What Information We Collect
We will only collect the Personal Information we need for the purposes described in this Notice. We may collect Personal Information about User such as:
- Information establishing individual identity, such as name;
- Information pertaining to business relationships, such as employer, company name and location, telephone number and email address; and
- Information about User transactions or experiences with Owner.
We may also collect other non-personal information such as:
- Cookies (small text files placed on your device’s hard drive) or other similar technologies that collect non-personal information; and
- Device information such as IP addresses, device identifiers and other technical information.
The Personal Information about User who may be a representative or principal of Business User may be collected directly from the User or may be collected from Business User. It is generally necessary for User or Business User to provide the Personal Information and other non-personal information described in this section, for the purposes outlined below, including providing services requested of Owner and complying with our legal or regulatory obligations or policy requirements. Failure to provide this information may result in Owner being unable to provide or continue to provide the Site or certain services available on the Site.
You are not required to accept “cookies” to use this Site, and may set your Internet browser to reject “cookies.” However, doing so may limit Site functionality. For example, cookies and other automatically collected device information may be used to store user settings, authenticate users, and protect against fraud. Owner does not use cross-device tracking to market any products or services to Business User or User.
2. How We Use Personal Information
We may use the Personal Information we collect for the following purposes:
- To activate your account;
- To provide you with the services available on the Site;
- To facilitate your use of the Site – for instance, to permit you to create and view inspection reports and upload and download images and documents;
- To protect accounts from unauthorized access or fraud;
- To comply with “know your customer” obligations based on applicable anti-money laundering and anti-terrorism requirements, customer due diligence or other similar laws and regulations;
- To fulfill other legal and regulatory obligations pertaining to foreign exchange and international trade laws and other laws, regulations and ordinances applicable to Owner;
- To confirm a person’s authority as a representative or principal of a Business User;
- To communicate with you using contact information provided;
- To communicate with you about products and/or services that we think may be of interest to you, and to conduct surveys;
- To measure effectiveness and generally improve the Site and our services;
- To manage our risks and operations; and
- For other legitimate purposes required or permitted by applicable law.
We will not keep Personal Information longer than necessary to fulfill the purposes outlined in this Notice. We make reasonable efforts to avoid the retention of unnecessary or duplicative information.
3. Consent and Choices
In some cases we ask for permission to collect, use and disclose Personal Information in connection with the purposes described in this Notice before we collect Personal Information. In some cases, if we obtain Personal Information from Business User about their representatives or principals, we may ask them to disclose the purposes for which such Personal Information is requested and obtain consent from such representatives and principals. We may rely on representations from Business User that they have provided notice and obtained consent. However, we may assume consent when Users provide their Personal Information directly to us when registering to use the Site or in connection with a transaction or service for purposes of completing that transaction or providing that service. In limited situations, we may collect and use Personal Information without consent. These include when we are legally required to disclose information, for our protection (such as collection and fraud prevention) and to comply with law, regulations or regulatory authority. An individual may withdraw consent, subject to our right to continue to use Personal Information to fulfill our contracts with the Business User, collect debts or as otherwise permitted or required by law.
4. When We Share Information
We will endeavor not to share Personal Information for any purpose incompatible with the purposes listed above unless it is authorized by the individual to whom it relates, or is necessary to comply with a legal or regulatory obligation.
In order to carry out the purposes outlined in Section 2, Owner may disclose Personal Information to its direct or indirect subsidiaries, affiliates, incorporate, and unincorporated divisions of operating units (collectively, “Affiliates”) and may store your Personal Information outside the United States.
Owner may use Personal Information to provide a variety of products and services that may be offered by Affiliates. If you prefer that we not share your Personal Information with Affiliates, you may opt out of this disclosure by contacting us as referenced in Section 10, subject to our right to continue to disclose it as permitted by applicable law or to service existing relationships with our Business Users.
Owner may from time to time disclose Personal Information to third parties such as contractors, service providers, vendors, distributors, or business partners (collectively, “Trusted Third Parties”). These Trusted Third Parties may be located in the United States or other jurisdictions with different levels of data protection. We remain responsible for the Personal Information we disclose to Trusted Third Parties and take reasonable steps to require Trusted Third Parties to safeguard Personal Information.
There are also a limited number of additional circumstances in which we may share Personal Information with third parties such as:
Legal Requirements:
Subject to applicable law, we may disclose Personal Information if required or permitted by law or regulation or in the good faith belief that such action is necessary to:
- Comply with a legal obligation or in response to a request from public authorities or self-regulatory bodies to which we are subject, wherever we may do business;
- Protect and defend the rights or property of Owner;
- Detect, prevent or report to law enforcement agencies fraud or other illegal activity;
- Verify identity and conduct required due diligence;
- Act in urgent circumstances to protect the personal safety of clients and workers/employees of Owner or the public;
- As permitted or required by law; and
- Protect against any legal liability.
Business Transfers, Combinations and Related Activities:
As we develop our business, we might sell, buy, restructure or reorganize businesses or assets. In the event of any actual or proposed sale, merger, reorganization, restructuring, dissolution or any similar event involving our business or assets, Personal Information may be shared with the relevant entity or may be part of the transferred assets. The recipient will be obligated to manage the Personal Information it receives from us in accordance with the Notice then in effect.
Personal Information disclosed to Trusted Third Parties is subject to the laws of those jurisdictions and may be available to governmental agencies or law enforcement in those jurisdictions.
Programs:
We may from time to time enter into contracts with third parties for programs that provide products and services to our Business User. Pursuant to your express consent, we may disclose Personal Information about you to those third party program providers.
5. Safeguarding and Managing Information
We take reasonable and appropriate measures to keep Personal Information accurate, and up-to-date. In an effort to prevent the loss, misuse, unauthorized access, disclosure, alteration or destruction of Personal Information, Owner will take appropriate physical, organizational and technical measures to protect Personal Information. We limit access to personal information to those who have a business reason to know in order to perform activities consistent with this Notice. We also contractually require service providers to maintain strict security standards. Finally, no security measures are perfect. Accordingly, we do not guarantee or warrant the security of the information you provide to us.
6. Requests for Access or Correction of Personal Information
Requests to access or correct any Personal Information held about you must be submitted in writing to the address listed in the User Inquiries at Section 10 below. After we have verified your identity, we will endeavor to provide you with the information you have requested within the time specified by local law or within a reasonable period of time, and, where permitted by law, may charge an appropriate fee to cover the costs of responding to the request. If the information about you is shown to be inaccurate, we will endeavor to correct it as appropriate. If we decline to provide the Personal Information held or to make the correction requested, we will provide you with the reasons for declining the request.
7. Children Under 13 Years of Age
This Site is not intended for persons under 13 years of age. We do not knowingly solicit or collect Personal Information from, or knowingly market our products or services to, children less than 13 years of age.
8. Links to Other Sites
This Site may contain links to third party web sites, including those operated by our Trusted Third Parties. Once you leave this Site, you are subject to privacy notices (if any) for those other sites, which may be different from ours. We are not responsible for the content, security, or privacy practices employed by any other site.
9. International Use
This Notice is provided in accordance with applicable United States law. Access to the Site is intended only for users located within the United States. OWNER MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND THAT USE OF THE SITE OUTSIDE OF THE UNITED STATES IS LAWFUL OR PERMISSIBLE. Persons who access the Site from outside the United States are responsible for compliance with local laws pertaining to the use of the Site. By accessing the Site from outside the United States, you agree to be subject to this Notice and waive all other privacy-related rights you may have.
10. User Inquiries
Please direct all requests and any questions regarding this Notice to remarketing@Hyster-Yale.com.
Your comments are valuable to us and we assure you that we will do our best to address them.
11. Modifications
This Notice may be modified as a result of amendments to the law or regulations or due to other reasons. We encourage you to visit this page periodically to review our current Notice so that you will know what information we gather and how we may use that information. If we update this Notice, we will update the Notice with changes and revise the “Date of most recent update” posted at the top of this Notice. Any updates to this Notice become effective when we post the updates on the Site. Your use of the Site following the update to the Notice means that you accept the updated Notice.